The Top 3 Home Security Companies in Dallas, TX
Welcome to Dallas Home Security Judge! We’ve spent countless hours researching over 100 home security companies, and below you will find our top 3 home security company picks in Dallas, TX.
How To Choose a Home Security Company
Choosing a home security company is about more than just the technology used to protect your home. It’s also about the people behind that technology. Your home security service will be responsible for the installation, maintenance, and monitoring of your security system — and, consequently, the safety of your family and your home. Modern home security companies range from small family-owned businesses to huge, nation-spanning monoliths. Choosing a home security company requires that you find a balance between customer service, cost, and technology.
When moving to a new area, finding a home security company can seem like a daunting task. Though you may be able to find the names of companies, you won’t have any knowledge of how well their services actually work or whether they are reliable and trustworthy. You’ll need to do a bit of research before committing to a single company, and this process begins with discovering your options.
- Word-of-mouth. This is the preferred method of finding a home security company. Friends, family, and neighbors will all have direct experience with the companies that they are referring you to. Sometimes they can even get a bonus for their referral! Someone who actually uses a service will be able to give you an unbiased review of the pros and cons. Do they respond quickly? Are they friendly? Did they install everything properly? Are they affordable?
- Online. Sometimes you simply don’t know anyone yet in your area. Online classifieds, web searches, and yellow page sites can help. Search for “home security companies + [your location]” to find an overview of the services that are available in your city, but don’t forget that even good companies may not yet have a web presence. Finding locally-owned home security companies online is also a good way to review and compare services and pricing.
- In-person. If an online search doesn’t yield results — and you can’t rely upon word-of-mouth — you can always hit the streets by finding home security shops nearby. Take a walk through your neighborhood and look for security stickers and signs. You’re bound to see the presence of at least a few security companies.
Don’t stop at finding just one company to investigate. You should have at least a few options open to you before you begin to delve deeper into their products and services. Looking into multiple options lets you compare quotes — that way you can find the best home security solution at the lowest cost.
The Hallmarks of a Trustworthy Home Security Company
What makes a security company trustworthy? Do you just go with your gut, or are there certain things that you can look for? Trustworthy home security companies will meet certain standards of quality, service, and regulatory compliance. Dealing with a trustworthy security company is absolutely essential: otherwise you could find yourself with lax service or deceptively high costs.
- Certified employees and licensing. If a security company cannot maintain its licensing, it may not be responsible enough to secure and monitor your home. Certified security employees are employees who have undergone rigorous training and met a specific set of standards, to ensure the high quality of their work. When dealing with potentially life-saving appliances such as carbon monoxide detectors and smoke alarms, this is incredibly important.
- Positive online reviews and testimonials. Companies today cannot escape their online reputation — and you can turn this to your advantage. By looking up a company online, you should be able to read their reviews. Positive online reviews show that a company is dedicated to its customer service and that its clientele is largely pleased. Reviews tend to be more important than testimonials, because reviews are not curated or requested by the business.
- BBB ratings and company information. When establishing a new relationship with a business, checking with the Better Business Bureau is always a good idea. The BBB will tell you how long the company has been in business and whether they have outstanding customer complaints. A good BBB rating doesn’t necessarily mean that a company is trustworthy, but a bad BBB rating usually means that they are experiencing issues in delivering a positive customer experience.
All of the above are hallmarks of a trustworthy and reliable security company — but that alone isn’t enough to make a determination. You’ll still need to investigate their services, call them for quotes, and ask them to perform a home inspection.
Interviewing Prospective Home Security Companies
When you sign a contract with a home security company, you are opening your home to them. That’s a level of trust that takes some time to build. In addition to doing some research on the companies themselves, you should also request that the companies you’re interested in come for a home inspection and quote. A quote over the phone is never accurate: a home security company has to inspect the home before it can adequately determine which areas need to be secured.
- Comparing multiple quotes. A cheaper quote isn’t always a better quote. When comparing quotes from multiple companies, you need to make sure that you’re comparing apples to apples. Is the monitoring service the same? The technology? Does each company meet the standards for security that you want in your home? A quote that comes in much lower than the competition should be justified — the company should be able to explain why they are able to cut costs so significantly.
- Looking over your contract. When giving out a quote, the security company should be able to outline their contracts for you. Make sure you understand the contract thoroughly. Most home security companies will lock you into a certain rate for a certain amount of time — this is used to cover the cost of the security installation. Other security companies may be able to offer you an option without a contract, but at the cost of paying for the security system and installation in full.
- Ask for a home inspection and recommendations. An experienced home security technician will walk through your home to determine where you need additional security. They should also be able to give you recommendations regarding ways to better secure your access points and interior. Listen carefully throughout this process: in particular, you may find that one company notices issues that another company does not.
It may seem time-consuming to complete a walk through and inspection with multiple security companies, but in reality each overview should take less than an hour. Most home security contracts are for at least a year, so you do want to do your due diligence in finding the right company for your needs. And throughout this process, there are also a few things you might want to think about in terms of technology.
Advanced Features to Look for in a Home Security Company
Home security companies have advanced far beyond simple alarm systems. Modern security systems include a variety of detection systems, ranging from fire to flood. They may be as simple as a perimeter sensor or as complicated as a full home automation system. If you want a more advanced security solution, you’ll need to look for businesses that offer those options.
- Sensors and connectivity. What do you want your security system to look for? Common options include intrusion, fire, carbon monoxide, and flooding. Simple systems will usually look for just intrusion, whereas more advanced systems will also protect your home from environmental issues. Intrusion detectors also range from more advanced motion sensing sensors to sensors that simply secure entryways, such as windows and doors. Connectivity is also important: some companies connect through land lines, others through WiFi, and still others through ethernet cables. Having redundant connectivity increases the security of a system.
- Smart solutions and mobile integration. Do you want to automate your home? Your home security system is an excellent way to start. Smart solutions include the ability to review video camera feeds from your smartphone, the ability to turn your security system on and off from a mobile device, and even the capability to lock your doors and close your garage remotely.
- Monitoring options. Some homeowners want 24-hour professional monitoring. Other homeowners want self-monitoring options. Most companies will offer both options; though self-monitoring may be riskier, it’s also usually far more affordable.
Of course, you may not need any fancy security features — you may just want a simple alarm. If so, your options will usually be far more open. Once you’ve assessed a company’s quotes, reputation, services, and technology, you should be nearly ready to make a final decision. There’s just one last thing…
Signs to Watch Out For In a Home Security Company
Sometimes we just get a bad feeling about a person or a business. Even if a company seems to meet all of your needs, you may still want to shy away from them if they display any significant warning signs. If you don’t feel secure with your home security company, you won’t be able to feel secure in your home.
- Aggressive sales techniques. Most reputable companies will not go door-to-door to procure sales; they have a good enough reputation that business will come directly to them. Furthermore, reputable companies will not pressure you to sign a contract. If you’re asked to sign a contract when given it, you should always ask for some time to thoroughly review it. Otherwise you could get pressured into something you don’t want.
- Hidden or escalating fees. A trustworthy company will always be upfront about their costs. If you see the sticker price of your home security system going up in a variety of ways throughout the interview process, you’re experiencing a bait-and-switch. Likewise, there shouldn’t be any hidden fees in your monthly monitoring service costs or in the contract itself.
- Negative online reviews. Not all negative reviews are legitimate. Some people will complain about just about anything. But if you see many negative reviews that all have a commonality to their complaints, it’s far more likely that the company really does experience those issues. A single person complaining about rude service could be an anomaly; a dozen people complaining about rude service is a pattern.
Being thorough and taking your interviews slowly is the best way to reveal any potential red flags. A good rule of thumb is to never make any decisions during a meeting with a company representative: you can always let them know that you’ll contact them later. There should never be anything so urgent that you need to make a decision right away.
Finding Your Perfect Home Security Company
While it may seem like a fairly extensive process, finding a good home security company is incredibly important. Modern home security companies don’t just protect you from theft — they also protect you from environmental damage and can even increase the convenience and comfort level of your home. By following the above guide, you should be able to zero in on the most reliable, trustworthy home security companies while avoiding any potential pitfalls and scams. Good luck and be safe!